Important COVID-19 ADVISORY

SINGER JAMAICA LIMITED
WEB STORE
CANCELLATION, REFUND AND RETURN POLICIES

Singer Jamaica Limited is committed to providing an excellent online shopping experience for you our valued customers.

Order Cancellation

An order cancellation request can be made within 24 hours of placing said order. At which time Singer Jamaica Limited would make a full refund to the customer's card(s) that was used to pay up the order.

An order cannot be cancelled if the item(s) on it has been delivered.

Refund Online

Where a request for an order cancellation is received after 24 hours of placing said order. Singer Jamaica Limited will refund the full amount paid less a nominal re-stocking fee if the order was delivered.

Refund and Return Policy

Singer Jamaica Limited will issue a full refund for items returned with the original receipt, within 30 days from the date of purchase. Returned items must be complete with all accessories, remote, instructions, unused and in its original, unopened packaging. Where an item returned is found to be altered following assessment, Singer Jamaica Limited reserves the right to grant or deny the refund request. All refunds issued will attract a re-stocking fee which will be deducted from the original purchase price. Items returned due to customer damage or misuse will not be refunded.

Items returned within 30 days from the date of purchase found to be damaged, altered, misused, or failed as a result of accident, fire, flood, acts of God or use on fluctuating voltages or circuits or voltages for which it was not designed, may not be returned for refund, exchange or store credit.

Items that fail more than 30 days after the date of purchase and within the manufacturer's warranty period will be repaired in accordance with the product's warranty terms ( See warranty schedule) and where an item is found to be un-repairable your item will be exchanged or a refund or credit issued to your account.